Is it necessary to root your device for WatsGo Android Data Recovery?
You don't have to root your phone. We understand that rooting Android can potentially harm your phone, so you can rest assured that WatsGo Android Data Recovery won't cause any damage to your device.
Why does it take so long for the software to scan for lost data?
Typically, it should only take 3-5 minutes, but in some cases, it could take up to 10 minutes. If the scanning is taking longer than anticipated, we recommend restarting the program until the scan is completed.
Why is my device not recognized by WatsGo Android Data Recovery?
Please try to reconnect your USB cable and ensure that you have successfully enabled USB debugging mode. You can refer to the on-screen instructions or the guide. If you have already tried both methods and are still experiencing issues, please don't hesitate to reach out to us for further support.
What do I do if I can't find the lost photos after I have scanned them?
If you delete a photo and then continue to use your device, there is a chance that the deleted photo will be overwritten with new data. We recommend that you recover your data as soon as possible after you lose it.
Is it possible to retrieve my data from a locked Android phone?
Sorry, but data can only be retrieved once the device has been unlocked.